CB66 FAQ — Your Questions,
Answered

No. CB66 strictly allows one account per person. Creating multiple accounts is a violation of CB66's terms and conditions and will result in all accounts being suspended and any winnings being forfeited. If you've forgotten your login details, use the password reset option on the login page rather than creating a new account.

Go to the CB66 login page and click "Forgot Password". Enter the mobile number linked to your account and you'll receive an OTP. Enter the OTP, set a new password, and you're back in. If you no longer have access to your registered mobile number, contact CB66 support via live chat for identity verification and account recovery.

You must be at least 18 years old to register and play on CB66. CB66 takes responsible gaming seriously and does not allow underage players. Age verification may be requested at any time. If you are under 18, please do not attempt to register. Visit our Responsible Gaming page for more information.

Basic verification is completed during registration via mobile OTP. For higher withdrawal limits or if CB66 requests additional verification, you may need to submit a copy of your NID (National Identity Card) or passport. Upload the documents through your account settings or send them to CB66 support. Verification is usually completed within a few hours.

To close your CB66 account, contact support via live chat or email at [email protected]. Before closing, make sure you withdraw any remaining balance. If you want to take a break rather than permanently close your account, CB66 offers self-exclusion and cooling-off periods — see the Responsible Gaming page for details.

CB66 currently accepts deposits via bKash, Nagad, and Rocket — the three most widely used mobile financial services in Bangladesh. All transactions are in BDT. CB66 does not currently accept bank transfers or international cards. More payment options may be added in the future.

The minimum deposit on CB66 is ৳ 200 per transaction. Maximum deposit limits depend on your account level and the payment method used. Standard accounts can deposit up to ৳ 50,000 per transaction. For higher limits, contact CB66 support to discuss VIP account options.

Most CB66 deposits are credited instantly. If your balance hasn't updated after 10 minutes, first check that the transaction was completed successfully on your bKash or Nagad app. If the payment went through but your CB66 balance hasn't updated, contact CB66 support via live chat and provide your transaction ID. The team will resolve it quickly.

CB66 does not charge any fees for deposits. The amount you send is the amount credited to your CB66 balance. Note that your mobile wallet provider (bKash, Nagad, or Rocket) may apply their own standard transaction fees — check with your provider for their current rates.

Most CB66 withdrawals to bKash or Nagad are completed within 1 to 3 hours. During peak periods — particularly evenings and weekends — it may take up to 24 hours. CB66 aims to process all withdrawal requests as quickly as possible. If your withdrawal hasn't arrived after 24 hours, contact support with your withdrawal reference number.

The minimum withdrawal on CB66 is ৳ 500. There is no maximum withdrawal limit for verified accounts, though very large withdrawals may require additional identity verification before processing. For standard accounts, the daily withdrawal limit is ৳ 100,000.

Common reasons for a CB66 withdrawal being rejected include: unmet bonus wagering requirements, the withdrawal mobile number not matching your registered number, incomplete account verification, or a balance below the minimum withdrawal amount. Check your account status and bonus terms, then contact CB66 support if you need clarification.

Basic mobile verification (done during registration) is sufficient for standard withdrawals. For larger amounts or if CB66's security system flags a transaction, you may be asked to submit your NID or passport for identity verification. This is a standard security measure to protect your account and funds.

Yes. All CB66 games use certified Random Number Generator (RNG) technology that is independently tested and audited. Game RTPs (return to player percentages) are published and verified by third-party labs. CB66 does not manipulate game outcomes — every result is genuinely random. You can check the RTP of any CB66 slot in the game information panel before playing.

Yes. All CB66 games are fully optimised for Android and iOS. You can play through the CB66 mobile browser or download the CB66 app for a faster, smoother experience. The app is lightweight, loads games quickly even on 3G connections, and gives you access to the full CB66 game library including live casino and sports betting.

Minimum bets vary by game type. Most CB66 slots start from ৳ 10 per spin. Live casino tables start from ৳ 50 per hand. Crash games like Aviator start from ৳ 20 per round. Sports bets can be placed from as low as ৳ 20. CB66 is designed to be accessible for players at all budget levels.

CB66 sports betting covers cricket, football, kabaddi, tennis, basketball, and more. You can place pre-match bets before a game starts or live in-play bets as the action unfolds. Select your sport, choose a market (match winner, total runs, handicap, etc.), enter your stake in BDT, and confirm. Winnings are credited to your CB66 balance as soon as the event is settled. Check Betting Tips for strategy guides.

CB66 Cockfighting is a live arena betting game streamed in real time. You watch live matches and bet on the outcome — it's fast, exciting, and very popular among Bangladesh players. Rounds are short, results are instant, and you can bet from ৳ 20 per round. It's available 24/7 in the CB66 specialty games section.

Every Monday, CB66 gives existing players a 50% reload bonus on their first deposit of the week — up to ৳ 5,000. Log in on Monday, make a deposit, and the bonus is credited automatically. It's CB66's way of rewarding loyal players and keeping your balance topped up for the week ahead.

Yes. CB66 offers a weekly cashback of up to 10% on net losses across slots and live casino games. The cashback is calculated every Sunday night and credited to your account on Monday morning as real cash — no wagering requirements. The more you play on CB66, the higher your cashback tier can go. VIP members receive up to 15% cashback weekly.

Most CB66 bonuses are credited automatically when you meet the qualifying conditions — such as making a minimum deposit or using a promo code. For the welcome bonus, simply register and make your first deposit of ৳ 500 or more. The bonus is added to your account within minutes. If a bonus hasn't appeared after 30 minutes, contact CB66 support via live chat.

Wagering requirements mean you need to bet the bonus amount a certain number of times before you can withdraw it. For example, a 20x wagering requirement on a ৳ 1,500 bonus means you need to place ৳ 30,000 in total bets before the bonus converts to withdrawable cash. CB66 bonus wagering requirements are clearly stated on each promotion. Slots contribute 100% toward wagering; live casino games contribute 10%.

Go to your CB66 account settings and select Security. Toggle on Two-Factor Authentication (2FA). Each time you log in, CB66 will send an OTP to your registered mobile number that you must enter to access your account. This adds a strong extra layer of protection — especially important if you use CB66 on shared devices.

Contact CB66 support immediately via live chat or email at [email protected]. Request an emergency account freeze while the issue is investigated. Change your password as soon as you regain access. CB66's security team will review your account activity and take action to protect your funds. Never share your CB66 password or OTP with anyone — CB66 staff will never ask for your password.

Yes. CB66 supports responsible gaming tools including daily, weekly, and monthly deposit limits. Go to your account settings and select Responsible Gaming to set your preferred limits. Once set, limits take effect immediately and cannot be increased for 24 hours. You can also set session time reminders and loss limits. See the Responsible Gaming page for the full list of tools available.

If you feel you need a break from gambling, CB66 offers self-exclusion periods of 1 week, 1 month, 3 months, 6 months, or permanent exclusion. Go to account settings, select Responsible Gaming, and choose Self-Exclusion. During the exclusion period, you will not be able to log in or deposit. To discuss your options, contact CB66 support — the team is trained to handle these requests with care and without judgment.